I also tried to use older drivers instead of the newest ones: the result is the same. Restarting iMac and installing the drivers again. I also tried removing all the drivers, and deleting all the Wacom Tablet files inside Libraries, LaunchAgents, PriveledgedHelperTools, etc. The curious thing is that I created a New User and in this case the Tablet does work, but not with the Admin Account. Important thing: I asked the Wacom Support about this issue and we tried a few options, but to no avail. The tablet itself works fine (lights on). I tried the tablet 5-6 months ago and it worked fine then, but as I've plugged it again via USB now, iMAC simply doesn't see it. Wacom Tablet driver works on New User only (and not on Admin) Hi, everyone! I recently reconnected WACOM Intuos Small PTH-451 tablet to my iMac and it wouldn't work even after (re)installing the drivers. Otherwise, I will have to change my startup disk and boot from my "backup" drive in order to use the tablet while I wait for a solution to this. As far as I can tell, Wacom no longer offers any live support, but if anyone knows otherwise, that would be immensely valuable to me. The pen feature of a tablet is essential to this work, it simply can not be done with a mouse or trackball. I need the Wacom tablet to process photographic images in Adobe Lightroom, work I've been hired to do and deliver to a client by end of day on Monday. Clicking the installer file again simply restarts the very same dead end trip, even after two restarts. These can't both be true.Ĭlicking "close" in the error message removes the install window. In other words, my computer shows that the driver file has been removed, but the Wacom installer thinks it's still there. Checking the Applications folder, the Wacom items I'd previously seen there were gone, and a search showed 0 items (see attached screenshot). When I then attempted to install the new driver, I got the VERY SAME message about the existing driver. Then, I followed the precise instructions given: open the utility and click remove under the tablet software heading. I got a predictable message saying there was previous driver already installed that must be removed, which I did find in my applications folder. After installing Mojave, my Wacom Intuous tablet would not function, so I found the new driver, downloaded it, and attempted to install. Problem installing Wacom driver after update to Mojave There was a previous discussion about this issue in 2019, which matches mine now, and which didn't seem to have a solution then. Of course there may be a compatibility issue with some other third party software you have installed, or it may be a problem that Wacom will need to resolve. I have not noticed any posts on the Apple forums specifically mentioning issues with the Wacom tablets and M1 Macs, but I may not have seen them.Īre you running any anti-virus software, cleaning apps, or third party security software which may be interfering with the normal operation of macOS? These types of apps are not needed on a Mac and usually cause more problems than they solve. Plus M1 Macs also have compatibility issues with some third party devices. MacOS Monterey has had a lot of compatibility issues with both third party hardware & software. After mounting the external drive, they report they can reconnect the Wacom tablet and use both the tablet and the external drive just fine. Disconnecting the Wacom tablet has allowed them to mount the external drive. For example, many users have reported having issues mounting external drives while the Wacom tablet is connected. I have seen threads on these forums about compatibility issues with macOS 12.x Monterey and third party devices when a Wacom tablet is connected to the Mac.
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